Privacy Policy

What Information Do We Collect?

When you order a service from Agartha.AI, we collect essential personal information such as your name, email address, encrypted password, company name, and project details. Additionally, when you browse our website, we automatically receive session activity data, though we do not store any personally identifiable information (PII) or non-PII. This session activity helps us understand customer interactions with our products.

Use of Personal Information

We collect only the most essential personal information to perform our services and provide secure access to our platform.

Consent

By creating a project and providing personal information, you consent to its collection and use for that specific purpose. If we need your personal information for secondary reasons, like marketing, we will ask for your explicit consent or provide an opportunity to decline.

How Do I Withdraw My Consent?

If you change your mind after opting in, you may withdraw your consent at any time by contacting us at support@agartha.ai or adjusting your account settings.

Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Third-Party Services

Third-party providers collect, use, and disclose your information only to the extent necessary to perform their services. Payment gateways and other processors have their privacy policies, which we recommend you read. Note that some providers may be in different jurisdictions, and your information could be subject to the laws of those regions.

List of Third-Party Services

Google Analytics (GDPR compliant): Anonymous session analytics
Google Cloud (GDPR compliant): Account and project information storage
Google Firebase (GDPR compliant): Communication data storage
SendGrid (GDPR compliant): Email delivery service
Stripe (GDPR compliant): Payment processing

Links

Our platform may contain links to other sites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

Persistent Cookie: Stores login credentials for up to 30 days to maintain account security.
Analytics Cookie: Stores anonymized session information, including anonymized IP addresses.

Information Removal

You have the right to request updates, deletions, restrictions, or transfers of your information. Except for legally required data, such as your name, company name, and address, we will remove your personal information upon request, which will also lead to the removal of your Agartha.AI account and project archiving.

Age of Consent

By using this site, you confirm you are at least the age of majority in your state or province, or you have consent from your guardian if you are a minor.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, with changes taking effect immediately upon posting. Material changes will be notified here, so you are aware of the information we collect, how we use it, and under what circumstances we disclose it.

Questions and Contact Information

For access, corrections, amendments, deletions, complaints, or more information, contact our Privacy Compliance Officer at support@agartha.ai.